Privacy Policy
OUR PRIVACY POLICY
The purpose of this Privacy Policy is to set out how, why and when Binuns Menlyn (Pty) Ltd uses your Personal Information in order comply with the Protection of Personal Information Act 4 of 2013 (“POPI”), in your best interests.
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.binuns.co.za (the “Site”).
STANDARD PERSONAL INFORMATION WE COLLECT
When you attempt to or successfully complete a purchase on the Site, we automatically collect certain information provided by you, including your email address, name, billing and shipping addresses, payment method, contact number and payment method. When paying with a debit or credit card, we do not gain access to or store your credit card details at all ─ This is managed by our third party payment gateway as prescribed by their Ts and Cs.
WHEN DO WE USE YOUR PERSONAL INFORMATION?
We use your provided information to fulfill your orders placed on the site ─ This includes processing of payment information, email communications, invoicing, shipping, and refunds. Additionally, we use this Order Information to:
- Provide you with relevant communication regarding the fulfillment of your order
- Screen our orders for potential risk or fraud should the need arise
- Marketing email communication
MARKETING COMMUNICATION
You have the right to request us not to contact you for purposes of direct marketing by any form of electronic communication. You’ll also be able to subscribe or unsubscribe to our email marketing communication by either:
- Accessing your Subscriptions tab on your Account Dashboard
- Clicking on ‘Unsubscribe’ at the bottom of a marketing email
DEVICE INFORMATION
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
We may use some of this Device Information to:
- Improve and optimize our Site ─ for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns
- Help us screen for potential risk and fraud (in particular, your IP address)
Upon registering as a User on our website you have agreed to us keeping your Device Information (subject to your request for us to stop processing your Personal Information) and you consent to our use of cookies.
SHARING YOUR PERSONAL INFORMATION
As per standard online retail practices, we occasionally share limited and relevant Personal Information with approved third parties like Google Analytics to help us understand how our customers use the Site ─ You can read more about how Google uses this Information here:
https://www.google.com/intl/en/policies/privacy/
You can also opt-out of Google Analytics here:
https://tools.google.com/dlpage/gaoptout
In extremely rare circumstances, we may also share your Personal Information to comply with applicable laws and regulations to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.
We do not sell your Personal Information to third parties for their marketing or any other purposes.
YOUR RIGHTS
If you are a South African resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted at any time. should you choose to exercise this right, please contact us through the contact information below. Additionally, if you are a South African resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.
SECURING YOUR PERSONAL INFORMATION
When you use our services, you’re trusting us with your information. We understand this is a big responsibility and work hard to protect your information. We secure the integrity and confidentiality of your Personal Information in our possession or under our control by taking appropriate, reasonable technical and organisational measures to prevent loss of, damage to, or unauthorised destruction of Personal Information, and unlawful access to or processing of Personal Information.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
CONTACT US
For more information about our privacy practices, you’re welcome to email hello@binuns.co.za